Shipping policy
Shipping Policy
Last updated: September 30, 2026
Thank you for shopping with Peakora. This policy explains how we process and ship orders.
Shipping costs
Shipping is free on every order — including US, Canadian, and international destinations we ship to. Free shipping applies automatically at checkout; no code is needed.
Order processing
Orders are processed within 1–3 business days. Orders placed on weekends or holidays begin processing on the next business day.
Shipping options and delivery estimates
Orders are fulfilled by our trusted supply partners and shipped directly to you, with tracking provided when it's available. Every order is prepared and shipped to order, so delivery takes longer than a typical domestic store — timing varies by destination. If your order hasn't arrived within 30 days of ordering, email us at shemarblackwood158@gmail.com and we'll sort it out with a replacement or refund. Transit times can vary because of carrier delays, weather, holidays, customs processing, or other circumstances outside our control.
Shipping confirmation and tracking
When your order ships, we’ll email you a shipping confirmation with tracking information when tracking is available. Tracking updates may take time to appear after the carrier receives the package.
International orders, duties, and taxes
We ship to selected international destinations where shipping is available at checkout. International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. If these charges are not collected at checkout, they may be collected by the carrier or local customs authority before delivery. Peakora is not responsible for delays caused by customs processing, incorrect recipient information, refused shipments, or unpaid import charges.
Incorrect or damaged orders
Please contact us as soon as possible at shemarblackwood158@gmail.com if your order arrives damaged, contains the wrong item, or appears to have been lost. Include your order number and photos when relevant so we can review the issue and provide next steps.
Address changes
Please contact us promptly if you need to correct your shipping address. We cannot guarantee that an address change can be made after an order enters processing or has shipped.
Contact
Questions about shipping can be sent to shemarblackwood158@gmail.com. Please include your order number whenever you contact us about an existing order.